The CAF is a model jointly developed by the EU Ministries in charge of Civil Service and Public Administration. The model is intended to facilitate public administration management. The model is a framework for self-assessment of public sector organizations both at national and at local level. Main ideas underlying CAF are integrating management system, performing benchmark analysis and implementing system monitoring tools.     

Offered services:

• Carrying out pre-implementation audit
• Organising trainings on CAF requirements
• Determining the criteria for CAF Model Self-Assessment:
• determining self-assessment method (self-assessment form)
• classifying and analysing data
• Defining improvement actions plan:
• guidelines on optimization
• guidelines on indicators and reporting system
• Implementing the processes
• Assessing the processes (preparing internal assessment)